Go to your student page by clicking on your own name on the site. Go to the "Membership" tab and if you have paid by credit card you can just click the "Cancel" button. If you paid by PayPal and do not see a link to PayPal under this tab, you should go directly to your account on PayPal to cancel the recurring subscription there. As a merchant, PayPal does not allow us to offer you the ability to access your account from a remote site. If you have any more questions or problems, please contact us:
info@qbertskratchuniversity.com or call 1-800-326-5596 (1-707-255-1840)

You can click on this link or button on any page displaying a video. When you click, this video will now show up on your Student Page (that you get to just by clicking on your own name) under the "My Favorites" tab. The My Favorites tab allows students to keep an easily accessed repository of their favorites lesson or entertainment videos on the site. Now you won't have to wonder where you heard something.

You can always contact the webmaster: webmaster@qbertskratchuniversity.com

Our system allows 50 MB files to be uploaded for submission to Qbert and for your StudentPage. More information is available on the FAQ for video submissions.

All memberships automatically renew at the end of your term, so you don't need to take any action in order to renew.

Should you ever wish to cancel your recurring subscription, you can do so from the Membership tab on your Student Page (click on "cancel auto renew"). Once canceled, you'll still have access for the rest of your term but it not automatically renew. You can always manually reactivate your account once it expires by logging back in and updating your payment info.

When you sign on you'll see the status of your video submission in the right navigation panel under My QSU.

When Q has responded to your video, the status will change under My QSU and you'll see your Master Class appear under the appropriate category on the left nav panel.

Go to My QSU on the right nav panel and click on My Student Page. You'll see tabs at the top of the window that you can click on to change your settings and Edit personal information.

Most of Q's beats from Dirt Style Records can be found on vinyl at the Thud Rumble Webshop

Great question! Here at the QSU we like to use iTunes to play loops. It's cool and easy. (iTunes comes with all Macs, and you can get it free for Windows too at http://www.apple.com). Here's what you do in iTunes:

1. Download the beat from the QSU (you'll get an .mp3 file)
2. Drag the .mp3 file onto iTunes (the beat should come up on the player)
3. Click on the iTunes "Controls" menu, then select "Repeat"/"Repeat One."

The beat will loop continuously. Yeah.

After you have listened to a beat, you can download it to your computer. Just click "Download." The file will go wherever your normal Internet browser downloads go. If you have a "helper" application specified for MP3 files (such as iTunes), iTunes will be automatically launched and with your new file ready to play.

HOW TO CONTACT ANOTHER STUDENT OR TEACHER?
You can send email to anyone in this community by going to his/her personal pages. When you sign into your account, you will see "Who's Online" on your right side bar. By clicking on any one of those students (who is also online at the same time you are online) in the Who's Online window, you can visit his/her personal pages. Once you are in another student's personal pages, you can click on "Contact" tab to initiate an email with personal message to that student.

WHEN TO CONTACT ANOTHER USER?
Before sending a personal message to anyone, you may want to take a moment to assess the quality of that message, give enough consideration to the privacy of the recipient of that message and evaluate whether this message is appropriate for the forum setup or personal message exchanges. As this community operates on a "honor" system, the ambient quality of this community is upheld by every individual in this community, that means everyone of us.

WHAT DOES HAPPEN WHEN YOU SEND PERSONAL MESSAGE?
When you send a personal message, you message is delivered to the email address registered by the recipient. Every student in this site has registered an email address at the time of signing in. If it is a valid email address, your email message will reach the intended student. The target recipient can read your message as a part of an email body, but he/she can't reply to that email. He/she has to sign in to this site to contact you through your personal pages as the way you did in the first place.

When you come across any video or video exchange on the site, you can click on the "Add to Favorites" link on the page, that appears below the video and it will now show up under the "My Favorites" tab on your Student Page. If you haven't clicked on any videos to place here, the tab will remain empty. The video can be a lesson, a performance, a guest artist, just about anything. The My Favorites tab is meant to allow students to have a repository of their favorite subjects or entertainment videos on the site.

Click User Info on the top tab. Then you will see 3 underlined options, Account Settings, Personal Information and Privacy Settings. Click each one and they will open up a template that will allow you to change your information.

Click UPLOAD VIDEOS to share fun sessions or just hanging out. QSU encourages discretion with these videos and reminds you that students of all ages are here.

Click MANAGE MY PICTURES to add, remove or edit photos to your Personal Page. To ADD a photo, go to the Upload an Image area and Choose a file, then click UPLOAD. The photo will show up on your Image Gallery where you can then give it a title or delete it. **Be sure to click the SUBMIT button at the bottom so that photos show up on your page.

When you come across any video or video exchange on the site, you can click on the "Add to Favorites" link on the page, that appears below the video and it will now show up under the "MY FAVORITES" tab on your Student Page. If you haven't clicked on any videos to place here, the tab will remain empty. The video can be a lesson, a performance, a guest artist, just about anything. The My Favorites tab is meant to allow students to have a repository of their favorite subjects or entertainment videos on the site.

More questions? write to info@qbertskratchuniversity.com

You can do a QSU search on the STUDENT CENTER page or you can click on the Members' name that is listed under Who's Online. Leave a comment on their page just to say Yo!

Qbert has requested that students keep their videos 1-2 minutes so that he has time to see them all. The idea is to send him just enough so that he can see and comment. Feel free to post longer performances on your "My Student Page." Qbert watches those too!

First, be sure the file size is no bigger than 50 MB

Then be sure the file is either appended with ".mov" or ".wmv".

Any more problems? email info@qbertskratchuniversity.com

We'll help you as quickly as possible.

The QSU allows you to get direct feedback from DJ Qbert and his staff. You'll first need to upload a video so we can see what you are doing. You can use any camera or webcam, as long as you can eventually get the video into one of the formats we "understand." For now, we are allowing .mov (for Mac computer users), or .wmv (for Windows computer users). Since it ultimately gets converted to Adobe Flash anyway, you can go ahead and convert it yourself and send it as a .flv file if you like. There is more information at the Submit Videos page. Click on the SUBMIT VIDEOS button in the top left tab of the Menu bar.

The video will go into Qbert's "queue" (a holding area). Qbert will review your video and post a video or written response in the Master Classes department on the Left Nav Panel. Your video, paired with Qbert's response, will appear within the category you chose when you submitted your video (i.e. Basic Skratches, Freestyle or Digital)

Send in a video, cutting is required!

If you feel like your upload has stalled, it might be wise to simple stop the upload and try again. The easiest way to do this is to simply click on your browser's "reload" button. That will clear the upload form and allow you to try again. You should verify that your file is OK, it shouldn't be longer than around 50 MB. Also, make sure the file type is .mov, .wmv, or .flv which are our supported file types. Finally, be sure you haven't put any spaces or special characters in the file name.

Occasionally a problem occurs where your upload has actually failed for some reason, but your browser was not notified. We are working to fix this problem. In the meantime, if a video has taken more than 5-10 minutes to load, chances are that you have stumbled upon the problem. Most people upload at around 500 Kbps, which means about 3.8 MB per minute. So if you have a 10 megabyte file, it should take about 3-4 minutes to upload. If you have been waiting longer, chances are there is problem.

There is a bug in the software (it should be repaired when we install our next set of fixes) that causes this message to repeat even after you have corrected the file name. You can work around this (until we fix this), by "reloading" the upload page which clears the fields and allows you to start fresh.

How to create a .mov video using iMovie 9 (the latest version).

1. In iMove, choose the "Share" menu
2. Choose "Export using QuickTime ..."
3. Name your file (please don't use spaces or special characters)
4. At the bottom, there are two "pop-up" menus.
Export: Choose "Movie to Quicktime Movie"
Use: Choose "Broadband- Medium"

5. Click "Save"

Now here's more information than you need, so ignore the rest if you like. If you use the above approach, this is the set of settings you'll have:

Video
Compressor: H.264
Quality: High
Frame rate 15
Key frame rate: 75
Bitrate: 220 Kbit/sec
Frame reordering: yes
Encoding mode: multi-pass
Dimensions 320 x 240

Audio
Format: AAC
Sample Rate 32,000 kHz
(recommended)
Channels: Stereo (L,R)
Bit rate 80 kbps

This gives you a sense of a nice set of settings for QSU videos.

Hi all! Welcome to the Demo Video area. Here's some quick guidance that should make it easier for you to upload videos.

1. This feature is for you to share your creativity and talent with the QSU. Entertain us!
2. Maximum size to submit is 50MB and the name of your file can NOT contain any spaces.
3. IF your video is less than 10 seconds long the icon below the player will not display properly
4. The "Frame grab" that is on the player initially is taken from the 10th second into the video. So if you want to control what goes there, place a nice image at the 10 second spot
5. If you use a Mac, create an .mov file (you can use iMovie).
6. If you use a Windows computer, create an .wmv (you can use Windows Movie Maker).
7. You can also send an .flv file (Adobe Flash video).
8. Make sure you have good light when you make your video.
9. If you have a movie or video in a different format, you will need to convert it to either .mov or .wmv before you upload it. Watch this space for more information about this.
10. We are working on expanding the kinds of videos we will accept.
11. Once you upload your video, you and the other QSU students can watch it on your "My Student Page".
12. Be mindful of the QSU Terms of Service. Do not upload copyrighted material.
13. Keep QSU a friendly place! Please do not upload anything offensive to the QSU community. Use your common sense please!
14. QSU reserves the right to remove any videos it deems inappropriate.

More questions? info@qbertskratchuniversity.com

Yes, that is a format by Adobe, and the QSU supports it. Thanks!

If you feel like your upload has stalled, it might be wise to simple stop the upload and try again. The easiest way to do this is to simply click on your browser's "reload" button. That will clear the upload form and allow you to try again. You should verify that your file is OK, it shouldn't be longer than around 50 MB. Also, make sure the file type is .mov, .wmv, or .flv which are our supported file types. Finally, be sure you haven't put any spaces or special characters in the file name.

Occasionally a problem occurs where your upload has actually failed for some reason, but your browser was not notified. We are working to fix this problem. In the meantime, if a video has taken more than 5-10 minutes to load, chances are that you have stumbled upon the problem. Most people upload at around 500 Kbps, which means about 3.8 MB per minute. So if you have a 10 megabyte file, it should take about 3-4 minutes to upload. If you have been waiting longer, chances are there is problem.

There is a bug in the software (it should be repaired when we install our next set of fixes) that causes this message to repeat even after you have corrected the file name. You can work around this (until we fix this), by "reloading" the upload page which clears the fields and allows you to start fresh.

Qbert has requested you keep the Master Class submission videos around 2 minutes. The idea is to give him just enough so he can see and comment on what you are doing. You can upload videos to your "My Student Page" for longer performances (Q watches those too!)

Hi all! Welcome to the Submit Video Center. Here's some quick guidance that should make it easier for you to upload files.

1. Maximum size to submit is 50MB.
2. If you use a Mac, create an .mov file (you can use iMovie).
3. If you use a Windows computer, create an .wmv (you can use Windows Movie Maker).
4. You can also send an .flv file (Adobe Flash video).
5. Make sure you have good light when you make your video.
6. If you have a movie or video in a different format, you will need to convert it to either .mov or .wmv before you upload it. Watch this space for more information about this.
7. We are working on expanding the kinds of videos we will accept.
8. Once you upload your video, it goes into a holding "queue" for for DJ Qbert and his staff. He and his staff will watch you video and provide some feedback to you and the other QSU students.
9. If you have a video pending, you will see it listed on the "My QSU" bar on the right of every page. You'll see "Vids awaiting Qbert".
10. When Qbert or his staff have responded, you'll get a notification on the "MY QSU" bar as well.
11. You can go to the Master Class area to see Qbert's feedback to other students.
12. You can go to other students' "My QSU" pages and see all of their Master Class submissions.

This link in the menu bar takes you to an area where a group of students can "chat" with each other all in the same place.  To enter the Chat, click on the "Chat" button in the top navigation bar, and start interacting with your fellow students.

The blue '+' sign appears by the names of people in Who's Online who you have not added to your Buddy List.  If there is no blue '+' sign then they are already on your Buddy List and you can chat or message with them at any time by clicking on the green balloon by their name.  

Yes, you can make yourself Invisible by clicking on the drop down menu by your name and you can selecting 'Invisible'. In this mode, other students will not see you available for chat.

Click the 'x' on the message tab you wish to end to close to the conversation window. You can close the Student Messaging window by the larger X in the upper left of the window.  You can also just collapse the window by clicking the arrow in the upper right corner of the window.

Yes, you can have multiple Student Message conversations simultaneously. Each conversation will be represented by a 'tab' at the top of the Student Message window. Click on the 'tab' to switch between conversations. When you have a message waiting, a red balloon will appear on the student's Student Messaging window.

You can remove someone from your Buddy List by going to the "Edit" button next to the drop down menu on your Buddy List.  This will bring you to a page where you can manage your Buddy List. Click on 'Remove' besides the student you want to remove.

This means that the person has not accepted or seen your invitation and you should try again another time.

Click on the blue '+' sign by their name to add them to your buddy list.  Once they accept your invitation, you will see them listed on your Buddy List.  

The Buddy List is your list of QSU friends that you have successfully added from the Who's Online list of students.  You can "message" with them simply by clicking on the green balloon next to their name.  A new Student Messaging window will pop up with separate tabs for each person you send a message to.  

To start a one-on-one Student Messaging session, you must first add the person to your Buddy List.  You can do this by clicking on the blue '+ 'sign next to their name.  When they accept, a green balloon will appear next to their name on your Buddy List.  You initiate a Student Message with them by clicking on the green balloon.  A Student Messaging window will open and you can begin your private conversation.  

Student Messaging is a way to have a one-on-one private conversations with other students logged into the site. You can begin a Student Message by clicking on the blue '+' by a student's name in Who's Online and when they accept your invitation, they will be added to your Buddy List with a green balloon that can be clicked to then begin a private one-on-one Student Message.

Who's Online is a list of students logged on to the site.  Anyone in Who's Online can be invited to enter QSU Chat or Student Messaging.  

Chat is an open conversation with a group of students who chose to participate.  Student Messaging is for private one-on-one conversations.

No, there is only one place for groups to Chat and it is an all inclusive room where anyone logged into the site can participate in.  If you wish to have a private conversation, you can do so in Student Messaging by clicking on the blue '+' by their name in Who's Online and when they accept your invitation, they will be added to your Buddy List with a green balloon that can be clicked to then begin a private one-on-one Student Message.

Simply click on the Chat button in the top menu bar.  You will instantly be taken into an area where students enter into one conversation.  If you prefer to have a one-on-one conversation, you can do so in Student Messaging by clicking on the blue '+' by their name in Who's Online and when they accept your invitation, they will be added to your Buddy List with a green balloon that can be clicked to then begin a private one-on-one Student Message.

This link in the menu bar takes you to an area where a group of students can "chat" with each other all in the same place.  To enter the Chat, click on the "Chat" button in the top navigation bar, and start interacting with your fellow students.

The blue '+' sign appears by the names of people in Who's Online who you have not added to your Buddy List.  If there is no blue '+' sign then they are already on your Buddy List and you can chat or message with them at any time by clicking on the green balloon by their name.